Refund Policy

Cart Agent Pro is a one-time purchase that provides access to the Pro plugin download and license for a single domain. Because our product is delivered digitally, all sales are generally final, and refunds are not routinely offered once a purchase is completed.

Exceptions

We may consider a refund in the following circumstances:

• Duplicate payments: You were charged more than once for the same purchase.
• Technical issues: A significant issue prevents the Pro plugin from functioning as described, and our support team is unable to resolve it within a reasonable time.
• Delivery issues: You paid for Cart Agent Pro but were unable to receive your download or license due to a problem on our end.

Refund requests are reviewed on a case-by-case basis. Minor bugs, compatibility issues caused by third-party plugins or hosting environments, change of mind, and failure to review product requirements before purchasing do not automatically qualify for a refund.

Free Version

Cart Agent’s free version is available to download and use without purchasing a Pro license. We encourage you to try the free version and review the available features before upgrading.

How to Request a Refund

If you believe your purchase qualifies for an exception, contact us at support@thecartagent.com with your order details and a description of the issue. Our team will review your request and respond as soon as reasonably possible.

Consumer Rights

This policy does not limit any mandatory consumer rights or refund entitlements that apply under applicable law.